Registration & Eligibility
What is the Back Nine Open?
A national individual stroke play event played at participating Back Nine locations. Each player plays two official 18-hole rounds, and national events rank the whole field on one board. (The 2026 Back Nine Open, played in June, ranked players inside three flights — Champ, A and B — and those results stand as played.) This is not a team event, scramble, best ball, or match play event. Every player plays their own ball and records their own score.
What do I need to do to be fully registered?
You are fully registered when ALL of these are true: (1) you completed the Back Nine Open player registration form; (2) you completed payment, if payment is required for your location; (3) you submitted your outdoor handicap information; (4) you registered in Full Swing Compete for the correct Back Nine Open event. If any of those are missing, your score may not count for prizes.
Why do I have to register with Back Nine AND Full Swing Compete?
Back Nine registration confirms your player information, location, eligibility, handicap source, and prize eligibility. Full Swing Compete is where the official simulator event is played and exported. Both are required so HQ can match your registration to your score and place you on the correct leaderboard.
What if I only registered in Full Swing Compete?
You still need to complete the Back Nine player registration form and make your payment. Full Swing Compete registration alone does not make you prize-eligible.
What if I paid or registered with Back Nine but do not see myself in Full Swing Compete?
Do not show up and assume it will work in the bay. Check that you are using the same email connected to your FS Compete account. Then search for the correct Back Nine Open event and complete the event registration inside FS Compete. If you still cannot find the event, contact your local Back Nine before your tee time.
What if my Back Nine email and Full Swing Compete email do not match?
Use the same email for both wherever possible. If your emails don't match, you may need to create a fresh Full Swing Compete account on the day you play — flag a Back Nine team member at the bay if you get stuck signing in.
I cannot find the Back Nine Open event in Full Swing Compete.
After you log in to fscompete.com, go to "Find Venue" and search "Back Nine" or your specific location (for example, "The Back Nine - American Fork"). Click into the venue and look in the events list for the Back Nine Open. If you are using a brand-new FSC account and the venue search comes up empty, search "National" first — first-time FSC accounts are routed to a national venue lookup before they can browse individual Back Nine locations.
Full Swing Compete sent me a verification code and I cannot find the email.
It lands in your main inbox, usually from "Full Swing Sports". If it is not there, check Promotions and every other folder — codes are sometimes filtered. If it is genuinely missing, request a fresh code — but only once. Repeated requests inside a few minutes can lock the account temporarily.
Does it matter if I star my location as a "favorite" in Full Swing Compete?
It is not required, but it is recommended. Starring your Back Nine location as a favorite makes that venue appear first on your FSC dashboard for future events, which saves time on repeat registrations.
Full Swing Compete says I am "already registered" but also shows me as not registered.
That's a known Full Swing Compete hiccup on our end, not anything you did. Go ahead and complete your registration in FS Compete anyway — if it loops, a Back Nine team member will sort out the backend so your score ties to the event. You will not lose your spot; just reply to your confirmation email or flag your local Back Nine.
My location is on Trackman, not Full Swing — how do I enter?
Trackman locations do not use the Full Swing event code. On the Trackman, select the tournament under the "Events" tab when you get to the bay during the live event window — it shows up automatically, no code needed. You still complete the Back Nine registration + payment first so you are in the national field.
Booking & Format
How do I book my official tournament time?
Book through your local Back Nine location or the Back Nine portal, depending on how your location handles tournament tee times. Members can use their membership tee times. Non-members must use tournament tee times at https://book.b9.golf/#/bookings/. Before you book, confirm: you completed Back Nine Compete registration + paid on the b9 portal; you registered in FS Compete; you know your tee box (your assigned tee, or in a Major the one you'll pick at the bay); and you're booking inside the official event window. (You'll enter the day-of-play event code B-T-5VC at the simulator itself — not when booking.) You may play back-to-back, stop mid-round and come back (finish the hole out at least), or play one round on opening day and the other on the last day — your call.
What is the format?
Individual stroke play. Two official 18-hole rounds. Scoring is your two-round total. One official attempt per round unless HQ approves a replay for a documented tech issue.
What are the flights?
Back Nine national events don't use flights. The Bridge puts every player on one fair net scale. Some local leagues use flights, and the host sets them.
Do I pick my own flight?
No — and on a national event there is no flight to pick. You submit your handicap information during registration, and everyone plays one board. If your handicap is missing, unclear, or cannot be verified, HQ may request additional proof before your score becomes eligible. In the four Majors (Winter Bash, Legends, the Back Nine Open and the Crown Classic) the tee box is open: you pick your tee each round, and you're scored on the tee you play. In any other national event your tee is locked at Round 1 and does not move. If an event your location runs itself uses flights, your location sets them and can tell you how they work.
Handicap & The Bridge
What handicap systems are accepted?
GHIN, TheGrint, 18Birdies, Garmin, or other recognized handicap/scoring systems approved by HQ. You may be asked to upload a screenshot, profile link, player ID, or other proof of your active handicap.
What is the B9 Bridge?
The B9 Bridge turns your outdoor handicap into a fair indoor number. Indoor golf doesn't score like outdoor golf, so your B9 Bridge number isn't a copy of your outdoor one — it's built for the sim. It moves as your individual play comes in. A Back Nine Battles card never changes it, and neither does a scramble or best ball round. No outdoor handicap? No problem. Your Bridge number starts from your play. You don't calculate anything — submit accurate handicap info and we do the rest. (And your handicap source — GHIN, TheGrint, 18Birdies, Garmin — never changes your number; it's only used to verify.)
Why isn't my indoor number the same as my outdoor handicap?
Because indoor golf is a different game and we don't insult you by pretending otherwise. A sim has no wind, no slopes, no bad lies — it rewards pure ball-striking, so a flusher often plays lower indoors, while a feel player who reads greens and works the ball can lose that edge on a screen. The Bridge reflects that: your B9 Bridge number is built for the sim, and it moves as your individual play comes in. A number that's simply copied from your outdoor handicap would be the lazy, less-fair version.
Will my handicap change during the event?
Yes — and on purpose. Your B9 Bridge number is a living number and it moves round to round, not event to event. Each round is scored on the number you carry into it, including individual stroke rounds you played at another Back Nine event in between. A scramble or best ball round never moves your number, and neither does a Back Nine Battles card. A round you have already played keeps the number it was scored on; a later move never reaches back and re-prices it. The rule is the same for everyone. If you think the number on your scorecard is wrong, tell the Back Nine team and they will check it. A check looks for mistakes; it doesn't make exceptions.
Do I enter my handicap at the simulator?
It's optional. Nothing you type at the bay reaches your Back Nine score — the box only lets you watch a net number while you play. Your official net comes from your B9 Bridge number.
The simulator never prompted me for my handicap, or it didn't record it (and put me on the wrong tee).
Nothing to fix for the handicap box. It's optional — nothing you type there reaches your Back Nine score; it only lets you watch a net number while you play. Your official net comes from your B9 Bridge number, and your scores come into Back Nine automatically from Full Swing Compete, so a missed or wrong entry in that box is never a reason to replay. If the sim put you on a different tee than your event sets, tell the Back Nine team right away so they can look at it.
I don't have a verified outdoor handicap — am I okay to play?
Absolutely — you're welcome in the field. You don't need a verified outdoor handicap to play, and not having one doesn't change your tee: your tee comes from your event, not from your handicap. If you have no B9 Bridge number yet, the Back Nine team starts you from your play. In the Back Nine Battles, a player with no number when the week opens plays that week without strokes, and the number follows from your play after that. Register, play your event, and tell the Back Nine team if anything looks off.
Is there still a Champ flight?
No. National events don't use flights anymore, and everyone plays one board. (At the 2026 Back Nine Open and Crown Classic, the Champ flight was scored on gross only.) Individual Back Nine locations may add their own prizes, but national scoring is set by the Back Nine team.
How are big score swings and sandbagging handled?
Your tee comes from your event and doesn't change between rounds. Each round is scored on the number you carry into it, and a Back Nine Battles card never changes that number. There is no promotion into a different group for scoring well, and no punishment for a bad round. A very large swing between rounds gets a quick look from the Back Nine team, and that look checks for mistakes; it doesn't make exceptions.
How do mulligans work? (The Mulligan Rule)
A mulligan is a re-hit: take the shot again, no penalty. How many you get is set for each event in the simulator, and the sim holds you to that number. Check your event's rules before you tee off. Mulligans don't add strokes to your score and they don't change your Back Nine handicap. If a real tech glitch costs you a shot, like a sensor misread or a ball the sim never picked up, flag it to the attendant before you play on.
Why did my Bridge number change during the event?
Because your Bridge number is a living number, not a sticker you get at sign-up. It moves as your play comes in, so it can differ from one round to the next, including between rounds of the same event. That is the system working, not a glitch. A move never reaches back into a round you have already played: each round is scored on the number you carry into it, and a finished event stays on the numbers it was scored on, even after yours has moved. Playing a Back Nine Battles card never changes your number. If you think the number on your scorecard is wrong, tell the Back Nine team and they will check it. A check looks for mistakes; it doesn't make exceptions.
I played a different tee than I was assigned — will my handicap and net be adjusted to keep it fair?
In the four Majors (Winter Bash, Legends, the Back Nine Open and the Crown Classic), there is nothing to adjust: the tee box is open, you pick your tee each round, and your net is scored on the tee you played. In any other event, not automatically. The system does not re-score your net for the tee you actually played. You won't be disqualified or moved out of your division for it — tell the Back Nine team which tee you played so they can look at it. Your gross always reflects the tee you actually played — gross is gross, whatever tee it came off. (The Back Nine Battles is different: holes played from the wrong tee don't count there.)
Tees
What tees do I play from?
In the four Majors (Winter Bash, Legends, the Back Nine Open and the Crown Classic) the tee box is open: pick your tee before each round, and you're scored on the tee you play. In every other event, play from your assigned tee box. If the selected course does not offer the exact tee listed, HQ will publish the approved replacement before the event begins.
Can I move tees?
That depends on your event. In the four Majors (Winter Bash, Legends, the Back Nine Open and the Crown Classic) the tee box is open: you pick your tee each round, and you're scored on the tee you play. In the Back Nine Battles the tee is your division's: Championship plays black, Bridge plays white, Women's Championship plays white. In any other national event the Back Nine team sets the tee. In a location's own event the host sets it, and the host may leave it open. Your registration email and event page name yours. Play the tee your event names. If the bay shows a different tee from the one your event sets, tell the Back Nine team before you play on.
What if I accidentally play from the wrong tee?
In the four Majors (Winter Bash, Legends, the Back Nine Open and the Crown Classic) there is no wrong tee: the tee box is open, and each round is scored on the tee you played. In any other event, your round still counts — you won't be disqualified or moved out of your division for the tee, and your gross stands as played. The system does not re-score your net for the tee you actually played, so tell the Back Nine team which tee you played and on which round, so they can look at it. Next round, play the tee your event names. The Back Nine Battles is the exception: there the tee is part of your division, so holes played from any other tee don't count and your side scores the best ball of the other two.
Simulator Play
What simulator settings will be used?
Settings will be preset, so no need to worry about these unless you are trying to get in a practice round. Round 1 and Round 2 each have their published settings.
Are mulligans allowed?
Mulligans are set for each event in the simulator. They never change your handicap. If the simulator glitches, tell the venue staff right away.
What should I do on the day I play?
Log into FS Compete first, then launch Full Swing Golf, enter the bay code, and confirm you're on the right round. The handicap box at the bay is optional. The full step-by-step lives in the Academy.
Full walkthrough → AcademyCan I practice before my official round?
Yes, if your location allows it. Practice rounds do not count. Make sure you are not accidentally starting an official event round before you are ready.
Can I stop mid-round, or what if I have a bad hole?
Stopping is fine — but finish the hole you're on, or no score records for it, and a finished hole can't be redone. Return later inside the event window.
Full walkthrough → AcademyHow do I handle short or downhill putts?
Fast greens and short downhill putts require a soft stroke. The simulator sometimes needs help reading that cleanly. Protocol: (1) wait for the green light, make sure the system is ready to read your putt; (2) let the system register the ball under the main camera; (3) move the ball forward near the front camera line; (4) make the shorter stroke from that forward position. This helps the simulator read touch putts without forcing you to hit the ball too hard.
What should I do if the system does not read a putt or shot?
Do not immediately reach into the hitting zone. Process: (1) wait to see if the system registers; (2) if it hangs or does not detect the ball, use the flyover/reset process if available; (3) remove and replace the ball after the system resets; (4) if it is a true tech issue, record a quick phone video of the bay replay or screen; (5) notify your location operator before continuing if the issue affects your score. Do not use a tech correction for a bad shot — bad shots count.
What is sensor etiquette?
The sensors may read movement in the bay. Protect your scorecard by keeping the hitting area clean and avoiding unnecessary movement after a shot. Best practices: do not reach for the ball immediately after a shot; keep extra balls off to the side; let the system finish reading before stepping in; if the system hangs, reset through the correct process instead of grabbing the ball too quickly.
Leaderboards & Ties
How are leaderboards organized?
National events play one board — the whole field on one leaderboard. (The 2026 Back Nine Open was split by flight: Champ gross, A gross, A net, B gross, B net.) An event your location runs itself may split its board by its own flights.
How are ties broken?
A tie on the total is settled on the final round’s card: the lower back nine (holes 10–18) wins, then hole by hole backward from 18. If it is still level after that, the place is shared. The rounds are never added together. If HQ publishes a different tiebreaker before the event begins, the published rule controls.
Disputes & Disqualifications
What if my score looks wrong?
Contact your local Back Nine first. You may be asked to provide: scorecard screenshot, FS Compete profile, round date and time, location and bay played, any tech issue that occurred. Manual corrections must be approved by HQ. Screenshots can support a correction but do not automatically override the official review process.
What can disqualify a score?
A score may be disqualified if you did not complete Back Nine registration, or you submitted false or unverifiable handicap information. Playing a different tee is not grounds for disqualification — though in the Back Nine Battles, holes played from the wrong tee don't count.
Prizes
Can my location add local prizes?
Yes. Locations may add local prizes, shop credit, trophies, sponsor prizes, or watch-party awards.
What are the national prizes?
Prizes are set event by event — there's no single national prize list. Check the page for the event you're playing, and if it doesn't list prizes, ask your Back Nine location what's on the line.
Support & Contact
Where can I watch or read more?
Your event emails include the setup and walkthrough links you need — bay setup, Full Swing Compete registration, the bay event code (B-T-5VC), and the live leaderboard.
Who do I contact with questions?
For local questions, pricing, and tee times: contact your local Back Nine location. For national event structure, handicap, scoring, or leaderboard questions: email compete@thebackninegolf.com.
Who do I contact if there is a tech issue?
For Full Swing technical issues, follow your local Back Nine process and Full Swing support process. Also report repeated issues to a Back Nine team member if the issue affects tournament scoring or appears to be happening across multiple players. For a possible score adjustment, include: player name, location, round number, hole number, what happened, screenshot or video if available, whether a mulligan or correction was used in the bay.
Still stuck? Email compete@thebackninegolf.com — a Back Nine team member picks it up.


